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Home > Manage > Devices > Utilities > Download Tech Support File
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Download Tech Support File

To help with support related issues, you can download a technical support file, gathered from your system.

This action is only supported by one device at a time.

To download the technical support file:

  1. Go to Manage Device, select a single device, Utilities > Tools > Get Tech Support File.
  2. Select Yes when asked if you want to proceed.
  3. Select Download Tech Support.

Copyright © 2026 Extreme Networks. All rights reserved. Published February 17, 2026.