Online Help Version 25.7.0

The first time that you log into ExtremeCloud IQ, you are redirected to the Extreme Portal and prompted for your credentials. If you do not have an Extreme Portal account, you must register for one before you can continue.

Note

If you are partner, distributor, or reseller, and are setting up an account for a customer, you can create the account and then instruct the customer to log into their new ExtremeCloud IQ instance and proceed through the prompts.

After you enter your credentials, ExtremeCloud IQ retrieves the license and subscription information from your Extreme Portal account and applies it to your ExtremeCloud IQ account. See Manage Licenses.

Note

The terms Licenses and Entitlements appear throughout the ExtremeCloud IQ interface. These terms are not interchangeable. For more information, see Extreme Platform ONE Networking and ExtremeCloud IQ Licensing and Entitlement Guide. For clarity, this guide does not use the term License to refer to a subscription, unless the term is used in the user interface to refer to a subscription.

Entitlements

The Entitlements table displays the following information about your current subscriptions and licenses:

Type

The possible values are: Subscription, Permanent, or Evaluation.

Total

The total number of licenses or subscriptions of that type. Available + Activated = Total

License Name

The name of the license or subscription. Some subscriptions add device management capabilities, while others enable specific features. Examples of subscription types:

XIQ-PIL-S-C—ExtremeCloud IQ Pilot
XIQ-NAV-S—ExtremeCloud IQ Navigator
XIQ-COPILOT-S-C—ExtremeCloud IQ CoPilot

Available

The number of licenses or subscriptions that are available for use.

Activated

The number of used licenses or subscriptions.

Start Date

The date the license or subscription became valid. This column can be sorted. The date is in the UTC time zone.

End Date

The date the license or subscription expired. This column can be sorted. The date is in the UTC time zone.

Description

A description of the license or subscription, if one was entered.

Note

ExtremeCloud IQ sends aggregated information for each license or subscription type to ExtremeCloud IQ Site Engine.

ExtremeCloud IQ Site Engine displays a table listing the licenses and subscriptions purchased: XIQ-PIL-S-C, XIQ-NAV-S-C, and XIQ-NAC-S. A single line displays the Contract Start Date, Contract End Date, and Feature. The Quantity is the total number of licenses or subscriptions purchased of that type, similar to what ExtremeCloud IQ displays.

NAC Entitlements

Network Access Control (NAC) uses a set of protocols to secure devices when they access the network. The 802.1X standard is a basic form of NAC.

Universal NAC subscriptions are available for ExtremeCloud A3 and ExtremeControl.

NAC controls access using pre-admission endpoint security checks and post-admission controls over access levels and permissions that devices exercise in the network.

The total number of NAC subscriptions available appears above the NAC Entitlements table, and is based on the number of NAC subscriptions specified in your contracts.

Note

An MSP operator can define Total NAC Entitlements for the VIQ. If defined, the system uses the defined value rather than the number of NAC subscriptions that you see in the license pool.

The NAC Entitlements table lists the following information about NAC entitlement allocations:

Entitled Serial Number: The serial number of the NAC device associated with this entitlement. The device can be running ExtremeCloud IQ Site Engine version 21.9 and newer, or ExtremeCloud A3 version 4.0 and newer.
Name: The name of the NAC device.
Allocated %: The percentage of the total allocations that are available to this device. You can modify this number as needed. To confirm and save your changes, click Save.
Allocated Entitlements: The maximum number of entitlements that can be used by this device.

Legacy Entitlements

The information that this table displays depends on whether you entered an evaluation or permanent entitlement key. If you entered an evaluation key, the number of days remaining until the entitlement key expires and the number of devices licensed appears at the top of the window. If you entered a permanent key, the table displays only the number of licensed devices.

You can use unused entitlements in addition to any active licenses. For more information, see, Manage Licenses.

The Legacy Entitlements table displays the following information:

Current State: Can be active or expired. Use the drop-down list above the column to filter these values.
Evaluation Period: For evaluation keys, this column displays the number of days remaining in the evaluation period. For permanent licenses, the column displays N/A.
Entitlement Key: The 30-character string that you received from Sales or Support. To remove or deactivate a key, select the check box for it and then select Remove/Deactivate. If you deactivate an active key, you can add it back later.
Type: The type can be evaluation or permanent.
Devices: The number of devices the entitlement key supports. The total number of devices you can manage is the sum of all the numbers associated with active keys.
Subscription Start and End Dates: The start and end dates for this entitlement key. These columns can be sorted. The date is in the UTC time zone.
Support End Date: The date on which the support contract expires. This column can be sorted. The date reflects the time zone setting in your browser.
Activation Date: The date on which the entitlement key was activated. This column can be sorted.
Description: The entitlement key description, if one was entered.

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Home > Administration > Manage Licenses and Subscriptions

Manage Licenses and Subscriptions

Entitlements

NAC Entitlements

Legacy Entitlements