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Home > Manage > About Diagnosis > Perform a Change Status Email Notification
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Perform a Change Status Email Notification

Run Diagnosis under Manage > Tools.

Use this task to send an email notification when the status of an issue changes.

  1. Select the check box next to one or more issues.
  2. Select Take Action.
  3. Fill in the fields as follows:
    • Action: The issue status.
    • Comment: Add an issue description.
    • Email: Select the check box next to this field and supply an email address to enable ExtremeCloud IQ to automatically send an email indicating the status change.

    After you mark an issue as resolved, the status icon changes from a red active issue icon to a green resolved check mark on the Issue List table. After you mark an issue as resolved, you cannot take further action.

    Note

    Note

    The email notification is for your internal company use. It does not notify Extreme Networks Technical Support.

Copyright © 2026 Extreme Networks. All rights reserved. Published February 17, 2026.