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Home > Administration > Set Email Notifications
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Set Email Notifications

Before you can activate the switch port email notification function, you must activate Port Status Reports for the monitored ports. You can do this in the Manage Devices section.

Note

Note

Email Notification is a legacy function. Extreme Networks recommends using Alerts. For more information, see Manage Alerts.

If you have permission, you can configure ExtremeCloud IQ to send email notifications for changes of device status. After you activate an email notification rule and save the settings, ExtremeCloud IQ automatically sends notification emails when the configured conditions are met.

For APs, ExtremeCloud IQ averages the AP status over five-minute periods (by default) to minimize unnecessary repetitions of the same notification email. For switches, ExtremeCloud IQ sends a notification email after all port up and down events.

Note

Note

To view a graphical representation of alerts, select Try the new Alerts Management feature. You can also configure alert policies.
  1. Hover over Account , and then select Global Settings.
  2. From the Administration menu, select Email Notifications.
  3. Configure the alert settings as follows:
    Setting Description
    AP Status (Not supported for WiNG devices)

    Toggle the setting ON to receive notifications for the selected events: Alert if Up, Alert if Down.
    Hardware CPU Toggle the setting ON to receive notification when the CPU usage of an AP is greater than 80 percent. ExtremeCloud IQ polls the AP every 60 seconds to check the CPU threshold and sends an email at a specified interval, reporting how long the AP exceeded the threshold.
    Hardware Memory Toggle the setting ON to receive notification when the memory usage of an AP exceeds a high (10.2 MB) threshold or dips below a low (10.1 MB) threshold. ExtremeCloud IQ polls APs every 60 seconds to check the memory threshold and sends an email at a specified interval, stating how long an AP exceeded the threshold.
    Switch (Port) Up/Down Status (Applicable only when an Extreme Networks Aerohive switch model SR22/23xx enables the up/down status as an alert.)

    Toggle the setting ON to receive notification when a switch port, with authorized email notifications configured, goes up or down.
    Aerohive Port Security Violation (Applicable only when an Extreme Networks switch enables port security violation as alert.)

    Toggle the setting ON to receive notification when a switch port, with authorized email notifications configured, encounters a security violation.
  4. Enter the To Email addresses, each separated by a comma.
  5. Select SAVE SETTINGS.

Copyright © 2026 Extreme Networks. All rights reserved. Published February 17, 2026.