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Home > Manage > Real Time Maps > Device Summary and Actions Menu > Upgrade Device Firmware
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Upgrade Device Firmware

Use this task to manually upgrade the selected device from a real-time map.
Note

Note

LLDP is on by default in ExtremeCloud IQ. In IQ Engine, LLDP was previously off by default. With IQ Engine Release 10.7.5 and later, LLDP is on by default. This is the new default behavior for all new devices running 10.7.5 and later.

If LLDP is disabled in the network policy, upgrading to 10.7.5 enables LLDP until after you perform a configuration update.

  1. Go to Manage > Real Time Maps.
  2. From the Global View location list, select a floor or use the Search field to search for a specific site, building, or floor.
    Note

    Note

    The Search field helps you find a specific location in a large network. Enter the first few characters to see a list of locations. The more characters you enter, the more precise the search results will be.
    Note

    Note

    The selected floor must include a floor plan. For more information, see Add a Floor Plan.
  3. Select a connected device from the floor plan, and then select the Actions tab.
  4. Select Upgrade firmware.
  5. In the Device Update dialog box, select an update type.
    Table 1. Update AP Device Settings
    FieldDescription
    Update Network Policy and Configuration:
    Delta Configuration UpdateTo update only the configuration changes for the selected device, select Delta Configuration Update. ExtremeCloud IQ only updates the device deltas. This action will avoid a device reboot.
    Complete Configuration UpdateIf a full update is required, select Complete Configuration Update. Used to reset the selected AP to ExtremeCloud IQ configuration settings.
    Note: Only supported on devices running HOS or IQE Firmware.
    Upgrade IQ Engine and Extreme Network Switch Images:
    Upgrade to the latest version

    Upgrade to the latest firmware version.

    Upgrade to the specific version

    Select a Model to upgrade, and then select the Version to upgrade to from the drop-down list.

    To add a new version (local image), select Add/Remove:
    • To add a new local image, select add, and then select Choose to upload an image file from your computer.
      Note: The format for an image file name must be *.stk, *.xos, *.voss *.tgz, *.img, or *.img.S. The file name cannot contain spaces and must not exceed 64 characters.
    • To delete an existing local image, select an image, and then select Delete.
    • Select Close.

    Select View Release Notes to access the Online Help system and see the latest release notes.

    (Optional) Upgrade even if the versions are the sameEnforce an upgrade to the same version as the current version.
    Activation Time for Extreme Networks Devices Running Images:
    Activate at next reboot (requires rebooting manually)Activation takes affect the next time the AP is rebooted.
    Activate after xx secondsThe delay before activation, in seconds.
    Activate/reboot on this schedule based on your local system timeSchedule a Date and Time to activate.
    Table 2. Update Switch Device Settings
    Field
    Update Network Policy and Configuration:
    Reboot and revert Extreme Networks switch configuration if IQAgent is unresponsive after configuration update.
    Note: Not supported on Dell/SR.
    Perform delta configuration update and resolve local device configuration which is out of sync with ExtremeCloud IQ.
    Upgrade IQ Engine and Extreme Network Switch Images
  6. To update the select device immediately, select Perform Update, or select Save as Defaults to keep these settings for future use.

Copyright © 2026 Extreme Networks. All rights reserved. Published February 17, 2026.