Online Help Version 25.7.0

Go to Manage > Clients > <existing unhealthy client> > Client Tools, and select one of the tools:

Troubleshoot Now
VLAN Probe
Neighbors

Troubleshoot Now tool, single connected device view

Troubleshoot Now
VLAN Probe

Select the connected AP, or SHOW ALL DEVICES and select up to 10 APs, and then select START. The session appears in the TROUBLESHOOT SESSIONS table. See Connection Details Panel (Wireless).

The VLAN Probe tool determines whether VLANs are operational on the wired network and reports the status, including the subnet of each VLAN.

Specify the VLAN or range, the number of Probe Retries, and the Timeout, and then select Start.

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Home > Manage > Clients > Client Tools (Wireless)

Client Tools (Wireless)